Please pick the system you are using. You only need to do this once.
Download RustDesk — choose the .exe file. The portable version works fine; nothing needs installing.
Open it, then click the menu icon ☰ at the top right → Settings → Network.
Click Unlock Network Settings, and enter your Windows password if asked.
Enter these two values, then click OK:
funxion.duckdns.orguhwZewPJuxwuqjXxcIpjQhLa0quR6nTx00LpqKuTnV8=Download RustDesk — choose the .dmg file, open it, and drag RustDesk into Applications.
Open RustDesk from Applications.
Click the menu icon ☰ → Settings → Network.
Click Unlock Network Settings, and enter your Mac password if asked.
Enter these two values, then click OK:
funxion.duckdns.orguhwZewPJuxwuqjXxcIpjQhLa0quR6nTx00LpqKuTnV8=Open a terminal and run uname -m to check your architecture. You will see either x86_64 or aarch64.
Download the matching file from the RustDesk releases page — the .deb for your architecture.
Install it from the folder you downloaded it to:
sudo apt install ./rustdesk-<version>-<arch>.deb
The leading ./ matters — it tells apt to install that exact file rather than search for a package by name.
Not on Debian or Ubuntu? The releases page has other formats.
Open RustDesk, click Settings → Network.
Enter these two values, then click OK:
funxion.duckdns.orguhwZewPJuxwuqjXxcIpjQhLa0quR6nTx00LpqKuTnV8=RustDesk will show an ID and a one-time password on its home screen. Read both of those to me when we are on a call and I can connect and help directly.
The password changes every time, so there is nothing to remember and nothing to keep safe between sessions.
I will only ever ask for these codes during a call we have already arranged. If a page or a caller asks you for them out of the blue, that is not me — close it and get in touch.